In 2014, when Antionette Carroll was tapped to lead a task force on inclusivity for the AIGA–the professional organization for designers–she found that the organization’s primary reference materials ...

Yes, you probably do. At least, if you want customized questionnaires in order to grasp your audience’s needs and priorities or to intercept leads and prospect customers. A software for survey design ...

Focusing on customers is critical to any business and, oftentimes, a manager’s compensation is based on improving customer satisfaction. But how do you make sure that you are truly measuring ...

WATERTOWN, Mass.--(BUSINESS WIRE)--Konovo, a technology-first healthcare intelligence company, today announced Survey Studio, a new product that helps organizations design and script ...

Surveys are a popular tool for collecting feedback from donors and program participants. Inexpensive and easy to send, they’re a visible way to engage constituents and signal an openness to outside ...

One possible explanation for the variability in estimates across the different nonprobability samples is the range of methods that online sample vendors employ. They differ on recruitment, weighting ...

To use your CX program as a customer engagement tool, each survey goal and each survey item should answer the question: What am I really asking? While a customer will never see this question, they ...