Overview: Gmail AI tools like Help Me Write and Smart Search streamline email writing, helping users respond faster with ...

Salespeople, recruiters and managers all need to communicate quickly and effectively. But that is often a challenge. Most professionals have a range of other tasks on their to-do lists besides tending ...

Take a look at these email responses from two different agents, applicants for a position in your customer contact center. Would you give them passing grades? Would you hire them to write email to ...

If you’re writing an email message with a call to action that motivates people to take an action, then you need to exploit the benefits of the item you’re offering. Whether that item is one of the ...

Google is expanding its Artificial Intelligence in all of its product’s - be it the Gemini AI Studio, that was behind the ...

Communication is at the heart of society, business, and education, yet it is often overlooked when it comes to accessibility.

In today’s fast-paced business world, the ability to write clear, concise, and professional emails is a critical skill. Effective email communication can help you build strong relationships with ...

Even if I'm writing a simple "no thanks" email, if I'm communicating with another human being, I'm of the opinion that they deserve a response that has come straight from me. This is more of a ...

Many email marketers consider the subject line to be the single most important factor in an email campaign’s success. I’m not sure I would go quite that far, but it is a key factor in whether your ...

The following excerpt is from Susan Gunelius’ book Ultimate Guide to Email Marketing for Business. Buy it now from Amazon | Barnes & Noble | iTunes | IndieBound Before you write an email message, you ...